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Managing stress and conflicts
Education ministry-certified two-day training for leaders on middle and higher level, PR managers, coordinators of fairs - focused on better communication processes and personal development.
Next edition: as agreed with the client
Price: specified later
Maximum group size: specified later
Training plan:
- Training needs identification
- Seven laws of successful life
- Pyramid of communication
- Proactive communication
- Mantinelists (extremists) and softeners
- Nonverbal and verbal communication in details
- Individual training of presentation in front of camera
- Detailed analysis
- Assertivity and empathy
- Management of oneself
- Work within space and time, presentation materials
- Work with listeners, feedback
- Force of relaxation in stress
- Communication with problem partner
- Overcoming conflict
- How to outgrow stress
- Objections and arguments
- Ten communication misfires
- Communication on company management levels
- Information buzzes
- Communication flows in company
- Communication culture
- Control items for measuring a degree of communication success
Actualities